Podium SxS strives to ship your order in a timely manner. However, Podium SxS may need to gather parts from other locations/manufacturers to complete your order(s).
If an order is placed over a weekend, it will not be processed until the following business day. Most orders will ship between 1-3 business days, (not including weekends or holidays).In the event that the order requires manufacturing, shipping times may vary, and you will be notified via: E-Mail or Phone.
Also, We currently do not accept International Web Orders. We will ship within the Continental US only.
International Customers may register for a US Address at MyUS.com.
Read More on our International Shipping page.
Podium SxS provides standard shipping inside the United States for most items we sell - no minimum purchase required. A flat-rate fee is applied based on the total cart value.
|$0 - 9.99||$4.99|
|$10 - $49.99||$6.99|
|$50 - $74.99||$7.99|
|$75 - $99.99||$8.99|
|$100 - $149.99||$12.99|
|$150 - $199.99||$14.99|
|$200 & Up||$17.99|
Large items that require truck freight will incur an Over-Weight/Size surcharge at Checkout.
Return/Refunds can only be made within 30 days of receipt of product. To make a return, you must first contact PodiumSxS at: 1-855-9-Buy-SxS (1-855-928-9797), to receive a return number. To complete your return, fill out the form on the back of your invoice. *Notice: Absolutely no returns will be accepted without original invoice. Please make a copy for your own records.
All returns are required to be in their original packaging (this includes instruction manuals and packing materials). We do not allow returns on any electrical parts, any custom ordered parts, or special orders. Any product damage due to shipping, or incorrect parts will be exchanged. A 25% restocking fee may apply.
Buyer is responsible for return shipping, unless product is defective/damaged. Return Address will vary based on manufacturer of product and will be given when you call to receive you return number.
Notice: Absolutely no COD or freight returns will be accepted. Credit will be issued for merchandise only. No refunds on handling and shipping charges, unless broken or defective.
Warning: Inspect your shipment upon arrival. Report any defective or shipping related damage immediately to Podium SxS.
Used items still under manufactures warranty may have to be inspected by a factory representative before a refund/exchange can be authorized.
Your order may be cancelled within 24 hours of purchase as long as the items have not been shipped. However the cancellation is subject to a 6% fee. If the item has shipped and you choose to cancel, a 25% restocking fee may apply.
In the occurrence of a backorder, we will make every effort to work with our suppliers to ensure you receive your order in a timely manner. All backordered products will be ground shipped.
If you have any questions about your order, call us at 1-855-9-Buy-SxS (1-855-928-9797)
You may also contact us using our Contact Form